Social Co., Ltd. (hereinafter referred to as "Hender Scheme ") and jointly managed and managed スキマ Hender Scheme OFFICIAL ONLINE SHOP (URL: https://online.henderscheme.com/, hereinafter referred to as "this site" - F (hereinafter referred to as "BBF", hereinafter collectively referred to as Hender Scheme and BBF two companies, "our company") regards the trust from the customer as the first and identifies personal information We strictly adhere to the law concerning protection (hereinafter referred to as "Personal Information Protection Act") and related laws and regulations, strictly control it, and strive for appropriate handling of personal information by establishing the privacy policy as follows.

1.Application of the Covenant

The Terms and Conditions and the related Terms and Conditions (including Terms of Use and Privacy etc. on this site, hereinafter referred to as "the Terms") shall be deemed to be replaced with the Customer (including the Members as defined in the Membership Agreement. ) Shall be applied in using this site.

2.Use of this site

1. In accordance with these Terms and Conditions, you use the Site, and by using the Site, you are deemed to have agreed to these Terms.
2. Notwithstanding the provision of paragraph 1 of this Article, if we suffer damages due to your violation of these Terms, you shall be responsible for compensating for such damage and expenses.

3.Purchase of this product

1. Customers can purchase products using this site.
2. The products sold at this site (hereinafter referred to as "this product") are entrusted by Hender Scheme, BBF will sell as a genuine trustee of Hender Scheme.
3. If you wish to purchase this product, you shall apply for purchase of this product according to the method specified on this site. When you order this product from the customer on this site, an e-mail (hereinafter referred to as "order completion e-mail") containing the details of the order in the name of Hender Scheme WEB SHOP will be sent to you from BBF . When the order completion email arrives at the customer, the sales contract of this product will be established between the customer and the shop. However, if you purchase multiple items with one order, for items that are not listed in the product shipping email, the sales contract concerning this product is not established.
4. Regardless of the reason, if the correct selling price of this product differs from the price displayed on this site, at our discretion, (A) we inform you so before shipment and will inform you again, correct sales price Please check whether you have received instructions for shipping products, or (a) we will cancel your order and will contact you to that effect. Please note that you can not purchase with incorrect amount of money.
5. Depending on the setting of the monitor of your use etc., the color and so on may differ slightly from the image on this site on the actual site, but please understand that returned goods or exchanges due to such reasons can not be accepted.
6. The size of this product may differ depending on the product and brand fabric and design etc, but please understand that we can not accept returns or exchanges due to such reasons.
7. In the case of an order including a new product (pre-order etc) and sales order goods before release, it will be shipped according to the release date of the new product.
8. You can not ship or replace items individually ordered on the same day or another day.
9. If you wish to pay for item cash on delivery, a cash on delivery commission will be charged separately. However, regardless of the number of items you ordered at once, the maximum amount you can use cash on delivery payment will be up to 350,000 JPY per order. In the case where you wish to pay by cash on delivery, if you purchase multiple items at the same time, if the total price of the item price exceeds 350,000 JPY, each order will be 350,000 JPY Please divide your order multiple times so that it is within the range.
10. Because of the specifications of the system of this site, we can not withdraw the customer's application even before the contract of sale is established because the period from the customer's application to the consent of our company is short. Please contact us if you have special circumstances and would like us to withdraw your application before accepting our company.
    Contact Us
11. Regardless of the payment method selected by the customer, all goods purchased at this site will transfer ownership of the goods to the customer at the time the goods are delivered to the customer from the delivery company designated by the company I will. However, if the shipper loses the product due to deliberate or negligence of the shipper before arriving at the designated shipping destination, we are responsible for the loss.

4.Intermediary Contract

1. For some services, such as the repair service and the workshop service, it is necessary to conclude a contract between the customer and Hender Scheme through the intermediary of BBF, Inc. (hereinafter referred to as “BBF”), the operator of this website.
2. Order through intermediary and conclusion of contract with Hender Scheme
   (1) The customer agrees to these terms and applies for this service, and Hender Scheme receives and confirms the information necessary for the service. If Hender Scheme determines that it can respond to the customer’s application for the service, it will accept such application for the service.
   (2) In addition to the cases stipulated in these terms, there is also a case where Hender Scheme determines that it is unable to accept the customer's application and provide the service because of the content of the application, the condition of the products, or other circumstances, and therefore does not accept the application. Please be forewarned that, in that case, Hender Scheme may, at its discretion, not accept the customer’s application and decline it.
   (3) If Hender Scheme accepts the customer’s application for this service, BBF, the intermediary, will send the customer an email through this website notifying the acceptance of the customer’s application. When this email reaches the customer, a contract between Hender Scheme and the customer (hereinafter referred to as the “Contract”) will be established based on the provisions of these terms. Please note that the nature, content, and price of the service may be changed as appropriate through consultation with the customer. Please be forewarned that, in that case, even after the conclusion of the Contract, the final agreement negotiated and re-agreed between Hender Scheme and the customer will be the provisions of the Contract.
   (4) BBF will serve as an intermediary of a contract for the service through this website, but the contract for this service will be established between Hender Scheme and the customer and will be executed at the responsibility and expense of Hender Scheme and the customer.

5.Repair Order

1. Repair order
   The customer may place repair orders (hereinafter referred to as the "Service") through this website to repair the Hender Scheme products.
2. Targeted products of repair order
   (1) Only genuine Hender Scheme products shall be the target of the Service.
   (2) The purpose of the Service is to repair and maintain the original functionality of the product, which is a genuine Hender Scheme product. We may neither respond to nor guarantee any special customer requests for any other purpose than this.
3. Repair order contract and intermediary
   In order to receive the provision of the Service, it is necessary for BBF, the operator of this website, to mediate and conclude a contract between the customer and Hender Scheme based on the provisions of this article of these terms.
4. Acquisition and management of customer's personal information
   Based on the intermediary of the Service, the customer's personal information will be acquired by BBF and stored and managed in accordance with the provisions of the Privacy Policy set forth on this website.
5. Acceptance of orders through intermediary and establishment of contracts pertaining to repair orders
   The provisions of Article 4 shall apply.
6. Customers eligible for repair orders
   Please be forewarned that only customers who reside in Japan and are able to receive products in Japan are eligible for the Service.
7. Repair order fee
   The fee for the Service shall be determined by us and indicated on the product page of this website or agreed upon by Hender Scheme after mutually confirming the information necessary for implementing the Service with the customer, and the customer shall agree to the fee and conclude a contract pertaining to the Service.
8. Additional fees for the Service
   (1) After Hender Scheme confirms the actual product targeted by the Service, if there is significant damage, wear, or tear in areas that require repair or other treatment, and therefore it is necessary to add materials, additional fees may apply at Hender Scheme's discretion.
   (2) Additional fees shall be determined through discussion and agreement between Hender Scheme and the customer and shall not be mediated by BBF.
9. Mailing of targeted products
   (1) After the conclusion of a contract pertaining to the Service, the customer shall mail the product, which is a target of the Service, to the location designated by Hender Scheme.
   (2) All costs such as shipping and packaging materials incurred when mailing the targeted product to Hender Scheme shall be borne by the customer.
   (3) If the customer mails the product with cash on delivery, we will not receive it.
10. Cancellation of Contract
    Hender Scheme may cancel the contract pertaining to the Service in the following cases. If Hender Scheme intends to cancel the contract after receiving the targeted product, the product will be returned to the customer with cash on delivery.
    (1) If the customer does not mail the product even after fourteen (14) days have passed since the conclusion of the contract pertaining to the Service despite the request from Hender Scheme to mail the targeted product
    (2) If the customer does not respond even after fourteen (14) days have passed since the notification from Hender Scheme about additional fees
    (3) If Hender Scheme determines that it is unable to provide the Service after receiving and reconfirming the actual targeted product
    (4) If Hender Scheme determines that the product is not a genuine product, or that it is equivalent to that after receiving and reconfirming the actual targeted product
    (5) If the customer's personal information is found to be false
    (6) If the customer falls under any of the prohibited matters stipulated in Article 16 of these terms
    (7) In addition to the preceding items, when we deem it appropriate based on socially accepted reasonable grounds
11. Compensation for damage due to contract cancellation
    If Hender Scheme cancels the contract pertaining to the Service concluded with the customer based on the preceding paragraph, Hender Scheme will not be able to refund any fees for work that has already started or has been completed. Please note that Hender Scheme shall not be liable for any compensation for damages resulting from such cancellation unless there is a reason attributable to Hender Scheme.
12. Payment of fees related to the Service
    Payment for the Service can only be made by credit card. How to use credit cards is the same as in regular orders on this website. Please see the separate guide for details.
13. Removal or replacement of some parts and materials
    The customer shall agree that Hender Scheme may remove or replace some parts and materials when repairing the targeted product (providing the Service) in order to perform the Service.
14. Removed or replaced materials
    The customer shall waive ownership of any removed or replaced parts and materials, and we will not return these (removed or replaced parts and materials etc.) to the customer.
15. Subcontracting of the Service
    All or part of the Service may be subcontracted to a third party contracted by Hender Scheme.
16. Response to delays in receipt and refusal by customers
    If the customer does not receive the repaired product upon delivery because of the refusal, location unknown, or other reasons, the customer shall be deemed to have waived ownership of the repaired product at the time when more than one hundred eighty (180) days have passed from the date of order; furthermore, the Contract shall be deemed to have been canceled. In this case, the customer shall accept that we, as well as Hender Scheme, shall dispose of the repaired product in the prescribed manner. Please note that, in this case, we, as well as Hender Scheme, will not require a refund if the repair order fee has already been received.
17. Response to accidents, such as loss, shrinkage, color transfer, and damage
    (1) In the event that an accident, such as loss, shrinkage, color transfer, and damage, occurs for reasons attributable to Hender Scheme or us, we will, in principle, respond by replacing the repaired product with a new product of the same type, and the customer shall agree to this in advance.
    (2) In the case of the preceding paragraph, only when it is impossible to replace the product with a new product of the same type, we, as well as Hender Scheme, shall compensate for damages in an amount equivalent to the selling price at the time of purchase of the repaired product.
18. The amount of compensation from Hender Scheme to the customer through the Service shall be limited to the selling price at the time of purchase of the repaired product, and Hender Scheme will not compensate for any amount exceeding the list price, such as compensation for limited edition, rarity, or any other added value.
19. In the event that it becomes difficult to use the repaired product because of the loss of the repaired product, natural disaster, or other force majeure accident, we will not be held responsible for such accident.
20. If any defects or suspicious points are found in the work after the customer receives the repaired product, the customer shall contact us within fourteen (14) days after receiving it. As a general rule, we will respond by repairing the product again. Please be forewarned that, if the product is used once by the customer or fourteen (14) days have passed since the customer received it, it will be excluded from compensation. Please also be forewarned that we cannot respond to requests for texture and comfort that cannot be objectively judged, or other requests that are excessive in light of social conventions.

6.Settlement

1. For payment methods and means when purchasing this product using this site, payment by credit card in the customer's name or by courier service collect (cash on delivery payment) shall be made. In addition, in the case of payment with credit card, the customer shall comply with the terms separately contracted with the card company.
2. In the event of a dispute over a fee or other obligation with a credit card company, a substitute agent, etc. concerning payment related to the customer's site, it shall be settled between the customer and the concerned party.

7.shipping fee

The shipping cost of the item purchased at this site will be paid by the customer, except for various campaigns etc.

8.returned goods

1. The shipping fee for the return of the item purchased at this site is the customer's share. However, if the returned goods are attributable to our company's responsibility, we will return the shipping fee.
2. For any reason, return of goods will only be accepted within 14 days after the arrival of this item, if you contact us at the following inquiry window in advance. However, if either of the following items falls under the circumstances, we will refuse the return in either case.
   1. In the case of returned goods due to differences in color from real objects and fabrics, designs etc.
   2. If it is returned goods due to personal circumstances such as size difference
   3. When 14 days or more have passed since the item arrives
   4. If there is evidence that you have already used (wrinkle, roughness, scratch, sticking of smell etc)
   5. In the case of the item purchased at the store
   6. When there is no tag attached to the product
   7. Part of goods or accessories are short
   8. When there is no enclosed delivery note at the time of shipping product
   9. In addition to each of the above items, when we judge that returned goods are inappropriate
      Contact Us
3. The provisions of this section are all warranties that we will bear the customer with respect to the products purchased on this site and we do not assume any other responsibilities as stated in this section to you.

9.Cancellation of sales contract

1. In the event of falling under any of the following events, we will be able to cancel the sales contract with the customer even after the order completion email has been reached.
   1. When ordering long-term stock undecided goods or production ended goods
   2. When we place an order exceeding the quantity limit (orderable quantity) with limited goods etc.
   3. When ordering an item with no stock
   4. If you do not receive any goods, even if you give a notice stipulating a reasonable period (about 7 days from the first delivery date) without any reply, or if you can not respond to a phone call
   5. When there is a significant error in the display price of the item
   6. When false facts are recognized in your personal information
   7. When the customer falls under the prohibited matter stipulated in Article 16 of this Agreement
   8. In addition to each of the preceding items, in cases where the Company considers it to be reasonable based on reasonable reasons for social reasons
2. In the event that the Company terminates the sales contract with the customer pursuant to the preceding paragraph, we will refund the price paid by the method specified in Article 6. The Company shall not be liable for the interest of the return price in the cancellation and the obligation of compensation for damage.

10.Content change, temporary suspension, suspension of this site

1. In the following cases, we can temporarily suspend or suspend the contents of this site or all or part of the provision of this site without prior notice to the customer.
   1. In case of carrying out periodic maintenance or emergency maintenance of this site at our company, or unavoidable in construction.
   2. When Type 1 telecommunications carrier discontinues telecommunications service.
   3. In the event that it becomes difficult to provide services through this website due to force majeure such as natural disasters, blackouts, war, disturbances by third parties, etc.
   4. In addition, for any reason, in case that the shop judges that it is necessary to change the contents, temporarily stop or cancel this site, on an operational or technical basis.
2. In the event that we deem it necessary, we may suspend or cancel the use of this site by you without prior notice to the customer.
3. We are not liable for any damages, etc. caused to the customer due to content change, temporary suspension or cancellation as stipulated in paragraphs 1 and 2 of this Article.

11.Copyright

Rights related to contents (sentences, images, images, sounds, programs, etc.) posted on this site are attributed to Hender Scheme or BBF as outsourcing agent or used by our affiliates under license. We will prohibit unauthorized reproduction of articles, photographs, illustration etc on this site without obtaining prior consent of our company.

12.About link

When setting a link to this site, depending on the contents of the linked website or the method of linking, we may refuse the setting of such link. In addition, this site does not guarantee the contents etc. of any link destination site, and is not responsible for any damage caused by the linked site.

13.About trademark

All trademarks and service marks that appear on this site are trademarks owned by us or our affiliates or used under license and other legitimate powers. We are prohibited from using these without permission.

14.grounds for immunity

We can not guarantee the completeness, accuracy, certainty, usefulness, etc. of the contents of this website and the information you get about this site through this site or this site. In addition, we can not guarantee that there is inventory of this product posted on this site, we can not promise to always offer the item you ordered. n addition, prices, specifications, release dates, etc. of all products posted on this site are subject to change without notice. We are not responsible for information posted on this site, troubles, losses, damages, etc. caused by using this site. In addition, we will not be responsible for the following regardless of the reason, cause, nature or outcome of the damage for the customer.

1. Any damage caused by inaccuracy, error or leakage of information provided on this site, any damage caused by access to this site or failure of access (including virus infection etc.)
2. Any damage caused by interruption or discontinuation of operation of this site.
3. The information provided on this site due to invasion by a third party has been altered, and any damage caused as a result.

15.Compensation

Any actions that violate our Terms of Service violation and other provisions by you, any disputes arising out of or in connection with infringement of third party's rights by you shall be resolved with your expense and responsibility We shall do. In addition, in the case of expenses incurred by the Company in connection with the dispute or in the case of payment of reparations etc., the customer shall bear the cost or compensation etc.

16.Prohibited matter

In using this site, the following acts shall not be done.

1. Acts that infringe third parties or our property or privacy, or acts that might be feared
2. Actions that give disadvantage or damage to third parties or our company, or acts that might be feared
3. Acts of providing false information through this site or this site
4. Acts contrary to public order and morals, or acts that fear that
5. Acts that lead to criminal acts or criminal acts, or acts that fear thereof
6. Acts of making false declarations and notifications, such as registering an e-mail address of another person
7. Acts aimed at sales activities or for profit or acts aimed at preparing them
8. Acts of damaging third party or our company's honor or credibility
9. Acts of using or providing harmful programs such as computer viruses, or acts that might be feared
10. In addition, acts that violate laws, laws or regulations or ordinances, or acts that fear them
11. Any other actions that we deem inappropriate, regardless of reason

17.Governing Law and Jurisdictional Court

Use of this site and interpretation and application of these terms of use are in accordance with Japanese law. With respect to all disputes related to the use of this site, unless otherwise specified, the Tokyo District Court shall be the exclusive jurisdiction court of the first instance.

MEMBERSHIP AGREEMENT

1.Application of the Covenant

Registered as a "member" at the "Hender Scheme OFFICIAL ONLINE SHOP" website (hereinafter referred to as "this site") operated by Hender Scheme Co., Ltd. and BBF Co., Ltd. (collectively " (Hereinafter referred to as "the member"), based on the Terms of Service and the Membership Agreement (hereinafter referred to as "this Agreement") to be posted on this site, Goods ") that can be purchased by the customer.

2.Definition of Members

1. This member refers to those who accepted this agreement and completed membership registration on this site in accordance with the procedures prescribed by the Company.
2. Those who wish to register for members shall apply for membership registration by themselves according to the procedure specified on this site. The membership registration procedure shall be completed when the Company accepts the application under the preceding paragraph.
3. Notwithstanding the preceding paragraph, we may temporarily suspend or delete membership if one of the following applies.
   1. When the applicant declares a false fact
   2. In addition, when we judge this member as inappropriate as a member
4. This member shall be deemed to have warranted to the Company that his / her age is over 20 years of age, or that his / her age is less than 20, he / she obtains parental consent for a sales contract.
5. This member shall manage and store the e-mail address and password set at the time of member registration completion at its own risk.
6. This member shall make changes promptly when there is a change in name, address, telephone number, e-mail address and other information registered in this shop (hereinafter referred to as "member provision information") will do. In the unlikely event that damage to this shop occurs due to delays in the change of member information, this member shall indemnify the damage.

3.Compliance with the Covenant

1. This member accepts the terms of use of this shop, privacy policy and this agreement, and each shall comply. If this member violates these terms and damages the Company, this member shall be responsible for compensating damages and costs incurred by the Company.
2. We deal with personal information of this member according to the privacy policy.

4.Prohibition of assignment of rights

The membership of this site is dedicated to a single person, and as soon as we become aware of the death of this member, we have deported membership and we will cancel the membership of this member. This member shall not transfer the right to use this site as a member to a third party.

5.temporary suspension, deletion, disappearance of the member provided information

1. In the event that the information provided by this member falls under any of the following items, according to the judgment of this shop, we can suspend or delete the member registration of said member without notifying this member Case This shop is not obligated to disclose the reason for temporary suspension or deletion of membership registration.
   1. When information provided by this member falls under the prohibited matter of Article 6
   2. When sending advertisement items etc. based on the information provided by this member, if it is not possible to deliver / ship because the advertisement etc. has not been reached
      In addition, if this shop judges that registration of this member is inappropriate or unnecessary regardless of the reason
2. We will take necessary and appropriate safety measures for the information registered and provided on this site by this member but we will not be liable if we lose it due to force majeure or other reasons not attributable to our company's responsibility We shall assume.

6.Prohibited matter

1. In using this site, this member shall not perform the following acts.
   1. Use of the information, copyrighted materials, etc. provided on this site for purposes other than their personal use purpose, act of re-offering to the public regardless of whether they are inside or outside the network, and acts that infringe third party's copyright
   2. Acts of registering and providing false information through this site or this site
   3. Actions that slander or slander a third party or destroy the honor of a third party
   4. Acts that infringe upon the property or privacy of a third party
   5. Act to transmit or write harmful computer programs etc
   6. Acts that violate laws and ordinances
   7. Election campaign or similar behavior
   8. Acts of disclosing information, documents, figures etc. contrary to public order and morals using this website
   9. When communicating via other domestic and oversea networks, acts contrary to regulations of domestic and foreign networks through
   10. Acts of using this website for commercial purposes
   11. Any other reason, regardless of the reason, acts that impede the operation of this site, and acts that the shop deems inappropriate
   12. This member shall be responsible for compensating for such damages in case the damage occurred to us due to this member violating the prohibited matter prescribed in the preceding paragraph.

7.Content change, temporary suspension, suspension of this site

1. The Company does not guarantee the contents of the services provided on this site and the completeness, accuracy, certainty, usefulness etc of the information that this member gets about through this site or this site, We are not responsible for the content of the service to be provided and for the damages suffered by this member through this website or information obtained on this site.
2. In the following cases, we may suspend or suspend the contents of this site or all or part of the provision of this site without prior notice to the customer, and we may On the other hand, we assume no responsibility.
   1. In case of carrying out periodic maintenance or emergency maintenance of this site at our company, or unavoidable in construction
   2. When Type 1 telecommunications carrier discontinues telecommunications service.
   3. In the event that it becomes difficult to provide services through this website due to force majeure such as natural disasters, blackouts, war, disturbances by third parties, etc.
   4. In addition, regardless of the reason, when we judge that it is necessary to change the contents of this site, suspend or cancel it, on an operational or technical basis.

8.Disclaimer

1. We will not inform you that this site will be compatible with the specific purpose of this member, that it has the function, product value, accuracy and usefulness expected by this member, and that there will be no trouble on this site There is no guarantee.
2. In the event that we have some obligation to notify this member, this member has fulfilled its obligation by sending a notice to the registered e-mail address.

9.Compensation

A dispute arises between this member and the third party due to the use of this member of this member, the violation of this Regulation of this Member and other provisions, the infringement of third party's rights by this member In case of failure, it will be resolved by the cost and responsibility of all members. In addition, in connection with the dispute, in case of expenses incurred by the Company or payment of reparation etc., this member shall bear the cost or compensation etc. and compensate.

10.Change of this agreement

The Company shall be able to change the contents of these Terms when we deem it necessary. In this case, it is deemed that this member has approved the contents when the member made use of this site before the date of revision concerning the change, such as publishing the change contents to this site in advance.

11.Governing Law and Jurisdiction

The law governing these Terms shall be Japanese law. In the event of the need for litigation in connection with the use of this site by this member, the Tokyo District Court shall be the exclusive jurisdiction court of the first instance.

12.inquiries

Questions and requests regarding membership registration, opinions on this site, etc. are all accepted at the following e-mail address. Basically, we do not correspond by phone, please understand.
Contact Us
that's all

Appendix

This agreement applies from May 1, 2021.